Meeting Room Support Packages
Keep every meeting space running - from standard rooms to mission-critical boardrooms.
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Indicative pricing
This page is designed to help you explore our meeting room support packages and understand likely budget ranges for your estate. All pricing is indicative and provided for guidance only.
Scope-dependent costs
Final scope and costs will depend on your room types, installed technology, service requirements, and any onboarding site survey required.
Partner commercials
Where your project is delivered through one of our partners, final pricing and commercials will be confirmed with your partner directly.
Right-Size Your Support Investment
Choose the right tier for each room based on its importance to your business. Gold for the boardroom, Bronze for the breakout room - so you only pay premium where it matters most.
Bronze
Essentials
Email-first support for standard rooms.
- Contact: Email (ticketed)
- Response: up to 3 working days
- Maintenance: 1 preventative maintenance visit per year
Silver
Performance
Faster response + phone support.
- Contact: Priority email + phone
- Response: next working day
- Maintenance: 2 preventative maintenance visits per year
Gold
Mission-critical
Priority support for key spaces.
- Contact: Priority email + phone
- Response: same working day
- Maintenance: Quarterly health checks + reporting
- Includes: training + upgrade guidance
Enterprise
Dedicated
Service owner + governance.
- Contact: Tailored SLA + reporting
- Response: Scheduled on-site days or dedicated presence
- Escalation: Named escalation path
How Support Works
Confirm room types
Small, Medium, Large, Divisible / split rooms, Auditoriums / large event spaces
Choose a tier
Bronze, Silver, Gold, or Enterprise
Add options
On-site attendance, scheduled on-site days, dedicated on-site presence, training
Onboarding survey
If taking over existing rooms: onboarding site survey to baseline the estate
Estimate Your Support Package
Configure your support package and see live pricing based on your room types, tier selection, and add-ons.
- Access to our support desk for remote triage and troubleshooting
- Firmware / platform update scheduling (to minimise disruption)
- Multi-vendor coordination and escalation (where supported)
- Clear ticketing, ownership, and status updates
Estate Details
Configure Your Rooms
Mix and match room types with different support tiers
Bronze | Silver | Gold | Enterprise | Total | |
|---|---|---|---|---|---|
Small£500/yr | 0 | 0 | 0 | 0 | 0 |
Medium£600/yr | 0 | 0 | 0 | 0 | 0 |
Large£750/yr | 0 | 0 | 0 | 0 | 0 |
Divisible£900/yr | 0 | 0 | 0 | 0 | 0 |
Auditorium£1100/yr | 0 | 0 | 0 | 0 | 0 |
| Total | 0 | 0 | 0 | 0 | 0 |
Add-ons & Options
Your Estimate
Add rooms to see pricing
What do we support?
We provide comprehensive support for a wide range of audio visual and video conferencing technology, ensuring every element of your meeting space works in harmony.
Meeting Spaces
Meeting rooms, conference rooms, and executive boardrooms.
Video & Peripherals
Video conferencing endpoints, cameras, microphones, and speakers.
Core Platforms
Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex room systems.
Compute & Switching
Room PCs, touch controllers, wireless presentation, and switching.
Visual Displays
LED walls and large format displays (where included in your supported environment).
Audio Systems
DSPs, audio systems, amplifiers, and voice lift where installed.
Control Systems
Room control systems and room booking panels.
How to reach us
Our support team is ready to help with any questions or issues
support@mavreality.com
Hours
Mon–Fri 9am–5pm GMT
Get To Know 
MAV Reality is a premium, enterprise AV partner delivering consultancy, design, installation, and managed services for meeting rooms and collaboration spaces. We're built for scale and remain vendor-agnostic, always recommending what's right for the end customer.
Frequently Asked Questions
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