Skip to content
    Certification guide Updated 11 July 2026 · by MAV's engineers

    Is Your HP Poly or Neat Meeting Room Losing Certification?

    Microsoft's Teams certification for first-gen HP Poly Studio X30, X50, X70, G7500, TC8 and the original Neat Bar and Neat Board ends 3 September 2026 - along with a handful of devices from Logitech, DTEN, Yealink and EPOS listed below.

    Your rooms do not switch off that day - Teams keeps working, backed by two more years of Microsoft support - but new certification guarantees stop. Book a free MAV device audit now, ahead of Neat's 31 July trade-in deadline, to plan calmly rather than react late.

    Book a free device audit

    Find your devices

    Match the hardware in your rooms against the list. If your model isn't here, it isn't affected by this round of expiry dates.

    HP Poly Studio X Series (Gen1 video bars)

    Teams certified until 3 Sep 2026

    Models: Studio X30, Studio X50, Studio X70, Poly G7500 (including G7500 + Shure Large Room Kit)

    Microsoft Teams certified until 3 September 2026, per Microsoft's certified-devices list. Zoom Rooms certification already ended September 2025 per Zoom's own end-of-life guidance; Zoom software support continues to roughly September 2028. The Poly TC8 touch controller, paired with these bars, shares the same 3 September 2026 Teams certification end date.

    HP Poly Studio X Series (Gen2, recertified)

    Not affected - certified to 15 Aug 2028

    Models: Studio X32, Studio X52, Studio X72, Poly G62, TC10

    Not affected - Microsoft Teams certified until 15 August 2028 (Studio X32/X52/X72 and G62 run Android 13, the TC10 runs Android 12 - both Android versions share the same certification end date). HP Poly's direct hardware replacement path for the Gen1 X30/X50/X70/G7500 family.

    Neat Bar and Neat Board (Gen1)

    Teams certified until 3 Sep 2026

    Models: Neat Bar (model nf19b1), Neat Board (model nf20c1)

    Microsoft Teams certified until 3 September 2026, per Microsoft's certified-devices list. Neat's own end-of-sale/support page commits to Teams support until 3 September 2027 for both. Zoom Room support differs by source: Neat Bar runs into September 2028 on both vendors' pages, but for Neat Board, Neat's own notice says 24 February 2028 while Zoom's end-of-life guideline lists September 2028 - the two vendors currently disagree, so check with Neat or Zoom before relying on either date. End of sale already passed - Neat Bar on 31 March 2025, Neat Board on 24 February 2025 - but that is a separate milestone from the certification date.

    Neat Bar Pro, Neat Board 50, Neat Board Pro, Neat Bar Gen2 (current generation)

    Not affected - certified to 15 Aug 2028

    Models: Neat Bar Pro (nf21d1), Neat Board 50 (nf22h1), Neat Board Pro 65 (nf23k1), Neat Bar Gen2 (nf22e1), Neat Pad Touch Console (nf19a1)

    Not affected - Microsoft Teams certified until 15 August 2028 (Neat Pad Pro Touch Console runs until October 2030). Exception: a Neat Bar Pro sold within the Shure Complete Room Bundle configuration carries the earlier 3 September 2026 date - check your exact SKU if you bought a bundled kit.

    Other devices sharing the 3 September 2026 date

    Same 3 Sep 2026 date

    Models: Logitech Rally Bar Huddle (VR0034), Logitech Dock Flex (VR0035, Teams panel), DTEN Mate Touch Console (Gen1), Yealink RoomPanel Plus

    Microsoft Teams certified until 3 September 2026 - the same Android 10/11 cluster as the Poly and Neat Gen1 families, per Microsoft's certified-devices and Teams-panels lists. The rest of each vendor's current range is unaffected: Logitech Rally Bar, Rally Bar Mini, Tap IP and RoomMate, the DTEN Mate Gen2 console, and Yealink's RoomPanel and RoomPanel E2 models all run to 15 August 2028.

    Already past certification (2025)

    Certification already ended

    Models: Neat Frame, Lenovo ThinkSmart View Plus, Yealink DeskVision A24 (Teams display version), EPOS Expand Control Panel (all ended 3 September 2025); EPOS EXPAND Vision 5T and Control 3C (ended 1 January 2025, Microsoft support to 3 September 2027)

    Certification has already ended for these devices, per Microsoft's end-of-certification tables. These keep working under Microsoft's post-certification support window, but if you run any of them, they belong at the front of a refresh plan rather than the back. The DeskVision A24 here is the personal Teams display - not the DeskVision A24 AIO room bar, which runs to 15 August 2028.

    Any other Teams Rooms hardware not listed here

    Full list - check your model

    Models: Cisco, Crestron, Logitech, Yealink and other certified devices

    Check directly against Microsoft's own list rather than assume - but as of 11 July 2026, the devices above are the complete set with certification ending between 2025 and 2027. Microsoft's Teams Rooms on Android certified devices page (learn.microsoft.com) lists every model's exact certification end date and is the definitive, kept-current source.

    What losing certification actually means

    What 'Teams certification' actually covers

    Microsoft's device certification programme checks that a room device meets a bar for audio, video, security and the Teams admin experience, and its end date is fixed to the Android version the device shipped on when it entered the programme - not on how well the hardware performs today. Per Microsoft's own certified-devices documentation, OEM partners can extend a device's certified life by upgrading its Android version and recertifying, or they can let it lapse and point customers to a newer model instead.

    What ends on 3 September 2026 - and what doesn't

    Per Microsoft's certified-devices documentation, HP Poly Studio X30, X50, X70, G7500 and TC8, plus the original Neat Bar and Neat Board, lose Microsoft Teams certification on 3 September 2026. Microsoft is explicit that this is not a shutdown date: it commits to supporting the latest Teams devices app on certified hardware for two years after certification ends. What actually lapses is the guarantee of compatibility with new Teams features and formal recertification against newer Android releases - and once that follow-on two-year support window also passes, there is no further commitment from either side.

    Zoom users: this one has already happened

    If these same rooms run Zoom Rooms instead of Teams, the position is further along. Zoom's own end-of-life guidance lists the Poly Studio X30, X50, X70 and G7500 with an end-of-certification date of September 2025 - already passed as of today. Zoom's own definition of its end-of-support date - when a device may stop being able to connect to Zoom services at all - is set for September 2028 for this family.

    Neat's trade-in window is a separate, earlier deadline

    Neat runs a trade-in programme offering up to 10% off a Neat Bar 2 or Neat Bar Pro and up to 5% off a Neat Board 50 or Neat Board Pro, against an existing Neat Bar/Board or a qualifying competitor device from Cisco, Crestron, DTEN, Jabra, Lenovo, Logitech, Microsoft Surface Hub, MAXHUB, Poly or Yealink, per Neat's own trade-in programme page. That programme is set to expire on 31 July 2026 - five weeks before the Teams certification date itself - and Neat reserves the right to reject or audit any submission without explanation.

    What each vendor has committed to

    Verified against each vendor's own published policies - and where a vendor has published nothing, we say so rather than guess.

    HP Poly

    Published plan

    HP Poly's published Android device lifecycle policy gives the Studio X30, X50, X70, G7500 and TC8 a defined post-certification phase: security patches and critical bug fixes continue for up to four years after certification ends (or until the device's end-of-life date, whichever comes first) - but no new features. HP also runs a trade-in and trade-up programme through Poly resellers covering the Studio X family, without published discount rates. The recommended replacements - X32, X52, X72, G62 and TC10 - are named in Zoom's end-of-life guideline; HP Poly's own material describes the Gen2 line without publishing a model-for-model mapping.

    Neat

    Published plan

    Neat defines 'end of support' precisely: no more software updates, security patches or technical assistance for that platform. For Microsoft Teams that arrives on 3 September 2027 for the Gen1 Bar, Board and Frame - a year after certification ends. Neat also documents an escape hatch: the hardware keeps working in BYOD or Neat App Hub mode after platform support ends. Its trade-in programme (up to 10% off a Bar 2 or Bar Pro, up to 5% off a Board 50 or Board Pro) runs until 31 July 2026.

    Logitech

    Partial

    Logitech has published an end-of-sale notice for the Dock Flex, effective 30 June 2026, citing the end of manufacturing. For the Rally Bar Huddle, however, Logitech has published no post-certification plan at all - notable for a device launched in 2023. If you run Rally Bar Huddles, ask Logitech or your installer directly rather than assuming a recertification is coming.

    Yealink

    Published plan

    The RoomPanel Plus was already discontinued on 31 December 2024, and Yealink's published end-of-sale policy provides tiered software and hardware support in the years following discontinuation. Its current RoomPanel and RoomPanel E2 models are certified to 15 August 2028.

    DTEN

    Nothing published

    DTEN has published no statement on the Gen1 Mate console's certification lapse. The Mate Gen2 console is the certified continuation, running to 15 August 2028 - but there is no published trade-in or migration route from Gen1.

    EPOS

    Exiting the category

    EPOS has confirmed in writing that Teams and Zoom certifications for its EXPAND room devices expired in September 2025 and will not be renewed, as the company winds down its enterprise solutions business. EXPAND owners have no future vendor path - these devices belong at the very front of any refresh plan.

    Your three options

    Option 1: Do nothing yet

    If your rooms are working fine today, you can leave them exactly as they are past 3 September 2026 - Teams keeps running, and Microsoft's own two-year support commitment covers software updates into around 2028. The trade-off is missing Neat's discounted trade-in window and losing the formal certification badge, plus a modest and growing risk that a future Teams feature or security requirement assumes newer certified hardware. A reasonable call for rooms that are low-priority or already earmarked for a later refresh cycle.

    Option 2: Trade-in or vendor programme

    31 July 2026 for Neat's trade-in discount

    Neat's trade-in programme knocks up to 10% off a Neat Bar 2 or Bar Pro, or 5% off a Neat Board 50 or Pro, when you hand back a Neat or qualifying competitor device - but approval is not guaranteed, and the programme itself can be rejected, audited or withdrawn at Neat's discretion. HP Poly did not have an equivalent blanket trade-in deadline in the official pages we checked; ask your HP Poly channel directly about current offers on Studio X32, X52, X72 or G62. This is the fastest route to newly-certified hardware if a room is due an upgrade anyway.

    Option 3: Planned refresh with an installer

    For most fleets, the honest move is a device audit before any deadline forces a rushed decision: map every room against its actual certification date, prioritise the ones with genuine risk today (Zoom-only rooms already past certification, or rooms with real upcoming feature needs), and phase replacement spend across HP Poly or Neat hardware instead of panic-buying everything by September. MAV can run this audit, quote a phased refresh, and handle installation - with no obligation to replace a room that is still doing its job.

    Not sure which rooms are affected?

    Send us your room list or device models and we'll map exactly what expires when, what can stay, and what a sensible refresh looks like - free, no obligation, whoever installed the rooms.

    Quick answers

    Verified against

    What replacement rooms cost in 2026 Teams Room won't sign in? Fix guide